Momentum Coach is committed to providing accessible service. We aim to communicate with clients, prospective clients, participants, and website users in a way that respects disability-related needs and supports meaningful access to our services where reasonably practicable.

Momentum Coach provides primarily digital and remote services. We make reasonable efforts to reduce barriers in communication, scheduling, document access, and service delivery.

Momentum Coach will make reasonable efforts to communicate in ways that take accessibility needs into account. This may include clear written communication, remote meetings, flexible communication formats where practicable, additional time for communication, simplified written instructions, or alternative scheduling arrangements.

Clients and users may request accessible formats or communication supports by contacting support@momentumcoach.online.

Momentum Coach supports the use of assistive technologies where compatible with our website, documents, scheduling systems, video platforms, and third-party service providers.

Some tools used by Momentum Coach are operated by third parties. Accessibility features may depend on the platform being used.

Momentum Coach may consider reasonable service adjustments related to scheduling, communication format, pacing, digital access, written instructions, or meeting structure.

Service adjustments remain subject to scope, availability, safety, confidentiality, platform limitations, legal compliance, and service suitability.

Services remain subject to scope, suitability, safety, confidentiality, payment, legal compliance, professional boundaries, and availability.

Where appropriate, a client may request to include a support person, lawyer, professional representative, interpreter, family member, or authorized third party in a service interaction.

Momentum Coach may require written authorization before sharing personal information with any third party. Momentum Coach may decline third-party participation where it creates a confidentiality concern, privilege concern, conflict of interest, safety concern, service disruption, unclear authority, or inappropriate influence.

Where in-person services or events are offered, Momentum Coach will make reasonable efforts to accommodate service animals in accordance with applicable law and venue requirements.

If a location is controlled by a third party, accessibility may also depend on that venue’s policies, physical environment, and legal obligations.

Momentum Coach aims to maintain a website that is clear, readable, and usable. We may rely on Squarespace and other third-party platforms for website structure, hosting, booking, forms, and related features.

If you experience an accessibility barrier on the website, contact support@momentumcoach.online and identify the page, feature, barrier, device, browser, and assistive technology involved where possible.

If you have any questions or comments about these Terms of Use, or any matters related to our services, please contact us at the details provided below. You may also use this contact information to request a copy of any personal data we hold about you, in accordance with applicable data protection laws.

Certain functionalities provided via Platforms may be subject to patents, intellectual property protections, or regulatory compliance requirements under applicable laws.

For inquiries about platform functionality, compliance, or intellectual property protections, please contact us. Momentum Coach welcomes accessibility feedback. Feedback may be submitted by email, phone, or mail:

Momentum Coach Professional Advisory
2 Bloor Street West, Suite 700
Toronto, ON M4W 3E2
Telephone: (289) 210-0500
Email: support@momentumcoach.online

We will review accessibility feedback and respond where a response is requested and contact information is provided.

Momentum Coach
(289) 210-0500
support@momentumcoach.online.